The Victorian Government is committed to ensuring that the information on this website is available to the widest possible audience.
Every effort has been made to comply with Level AA of the W3C Web Content Accessibility Guidelines 1.0. The Department continues to review and improve the accessibility of this site and is in the process of transitioning to Web Content Accessibility Guidelines 2.0. If you find that part of this website does not meet your accessibility needs, please email
We will attempt to rectify the problem, and provide you with any information you require in an alternative format.
This website includes a variety of files for download.
Opening PDF Files
This website often uses PDF (Portable Document Format) files, also known as Adobe files to make publications available online. To open, print and/or save these files, you will need to use Adobe Acrobat Reader. If you do not already have this tool, you can download it free from Adobe.
Download Adobe Acrobat Reader
Opening Microsoft Word, Excel and PowerPoint Files
This site sometimes uses Microsoft Word, Excel and PowerPoint to make files created in these programs available online. If you do not have these programs on your computer, you can download readers that will allow you to view these documents.
Opening Zip files
This website occasionally uses compressed zip files to save a number of related documents together. To access the files, download the file to your computer and double click to expand the contents.
If your computer does not automatically open the file you may need to use a utility such as WinZip, which you can download here: